Privacy Policy

Last Updated: September 16, 2024

This Privacy Policy describes how jade-cove.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you:

• Submit an order inquiry form
• Contact us via email
• Subscribe to updates or newsletters
• Interact with our website

The types of information we may collect include:

• Name and contact information (email address)
• Order details and preferences
• Communication history with our team
• Technical information such as IP address, browser type, and device information

How We Use Your Information

We use the information we collect to:

• Process and fulfill your custom orders
• Communicate with you about your orders and inquiries
• Improve our website and services
• Send you updates about your orders
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (shipping carriers, payment processors)
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 347 Birchwood Lane, Kelowna, BC V1Y 4N8, Canada