Whether you have questions about our services, want to discuss a custom project, or need clarification on the ordering process, we're here to help.
347 Birchwood Lane
Kelowna, BC V1Y 4N8
Canada
Please note: Our workshop is not open for walk-in visits. All orders are processed online.
We typically respond within 24 hours during business days. For order inquiries, please include your order reference if you have one.
Monday - Friday: 9:00 AM - 5:00 PM PST
Saturday: 10:00 AM - 3:00 PM PST
Sunday: Closed
Emails sent outside business hours will be answered on the next business day.
Custom orders typically require 2-3 weeks from design approval to shipping. Rush orders may be available—please inquire when submitting your order.
We ship across Canada using reliable carriers with tracking. Shipping costs are calculated based on destination and sign dimensions. Larger business signs may require freight shipping.
The easiest way to start your custom order is through our online form. Select your preferred service, provide your details and design preferences, and we'll get back to you with a detailed quote and timeline.
Start Your Order